Dutech’s Job
Network Analyst
Austin,TX
DatePosted : 3/26/2024 7:16:29 AM
JobNumber : DTS101765753JobType : Contract
Skills: ACLs, VLANs, WAN, LAN, MPLS and Internet connections,network is monitored, fully patched, and performing as designed
Job Description
- Following all OCA policies, procedures, and change management processes, provide hands-on technical support for an enterprise network IT infrastructure that consists of (but is not limited to) various remote locations connected via MPLS and site-to-site VPN, Azure VPN tunnel, as well as supporting work-from- home end-users connecting through Cisco AnyConnect.
- Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections.
- Implementing procedures to ensure the network is monitored, fully patched, and performing as designed.
- Troubleshooting and resolving connectivity issues, escalating as appropriate.
- Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc).
- Maintaining accurate and complete documentation of all aspects of the network.
- Provide excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system.
- CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: |
||
Years |
Required/Preferred |
Experience |
6 |
Required |
Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections |
6 |
Required |
Implementing procedures to ensure the network is monitored, fully patched, and performing as designed. |
6 |
Required |
Troubleshooting and resolving connectivity issues, escalating as appropriate. |
6 |
Required |
Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc). |
6 |
Required |
Maintaining accurate and complete documentation of all aspects of the network. |
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