Dutech’s Job

• Utilize Microsoft Office Applications - Word and Excel - with accuracy
• Perform accurate typing, word processing and data entry
• Maintain case archive process for the area office, filing, records management, archive submissions, and

        archive requests.

• Track the data drive information used in case assignments and personnel management
• Perform Area Office closed records processing
• Serve as a receptionist.  Greet clients and visitors; answer telephone calls; refer clients and visitors to

        appropriate department staff when needed.

• Provide administrative /clerical support and projects as assigned
• Provide routine information concerning agency office locations, programs and services
• Assist with processing mail and fax as necessary
• Maintain filing system
• Assist staff by entering information into the FamilyNet system including FamilyNet searches
• Assist social workers with Mass Health insurance claims
• Manage personal needs accounts on the area office level of Social Security and Title II payments
• Assist in the support of Director of Area as needed