Dutech’s Job
Atlassian Product Support Analyst
Remote,TX
DatePosted : 3/26/2024 7:16:29 AM
JobNumber : DTS101765655JobType : Contract
Skills: Linux, JIRA, SQL and JQL, JIRA workflows, project workflows, field configurations, screen schemes
Job Description
- CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: |
||
Years |
Required/Preferred |
Experience |
5 |
Required |
Experience working with JIRA, Confluence and other Atlassian products; with Linux operating systems or Microsoft Server operating systems. |
5 |
Required |
Experience creating complex JIRA workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes. |
5 |
Required |
Experience creating conditions, validators, and post functions; make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance. |
5 |
Required |
Experience using JIRA REST APIs for integration with other tools like Jenkins, and Integration/Automation frameworks. |
3 |
Required |
Experience creating and managing users, groups, projects and user permissions. |
3 |
Required |
Experience with SQL and JQL to create and manage queries, filters, dashboards and reports. |
3 |
Required |
Experience troubleshooting access and/or performance issues, engaging Atlassian and/or app vendor when necessary. |
3 |
Required |
Experience creating and maintaining JIRA Projects and Confluence Spaces. |
3 |
Required |
Experience with Agile methodology lifecycle. |
2 |
Required |
Experience migrating Atlassian Server platform to Atlassian Data Center or Cloud environments. |
3 |
Preferred |
Experience analyzing and providing direction for compatible software with the Atlassian tool suite. |
3 |
Preferred |
Experience Maintaining Agency/Division Roadmaps within JIRA tool. |
3 |
Preferred |
Experience maintaining and developing new processes for each JIRA Add-Ons. |
3 |
Preferred |
Experience creating filters and dashboards and troubleshooting issues associated with them. |
3 |
Preferred |
Experience building, maintaining, and ensuring Continuous Integration/Continuous Delivery (CI/CD) pipelines that deploy to cloud and local resources using tools such as Bamboo and Jenkins/Hudson. |
3 |
Preferred |
Experience providing user and process metrics for Executive Leadership. |
3 |
Preferred |
Experience monitoring system performance and recognize when intervention is required. |
3 |
Preferred |
Experience gathering requirements for business processes and converting into JIRA workflows while focusing on metrics collection. |
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