Dutech’s Job

Network Analyst

Austin,TX

DatePosted : 3/26/2024 7:16:29 AM

JobNumber : DTS101765753
JobType : Contract
Skills: ACLs, VLANs, WAN, LAN, MPLS and Internet connections,network is monitored, fully patched, and performing as designed

Job Description

Following all OCA policies, procedures, and change management processes, provide hands-on technical support for an enterprise network IT infrastructure that consists of (but is not limited to) various remote locations connected via MPLS and site-to-site VPN, Azure VPN tunnel, as well as supporting work-from- home end-users connecting through Cisco AnyConnect.
- Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections.
- Implementing procedures to ensure the network is monitored, fully patched, and performing as designed.
- Troubleshooting and resolving connectivity issues, escalating as appropriate.
- Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc).
- Maintaining accurate and complete documentation of all aspects of the network.
Provide excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system.

CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
6	Required	Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections
6	Required	Implementing procedures to ensure the network is monitored, fully patched, and performing as designed.
6	Required	Troubleshooting and resolving connectivity issues, escalating as appropriate.
6	Required	Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc).
6	Required	Maintaining accurate and complete documentation of all aspects of the network.

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