Dutech’s Job

The Worker provides technical assistance and support for application problems, which may include:

• Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. 
• Assisting in the design, development, and maintenance of various system applications.
• Maintaining and assisting in testing and upgrading new and existing applications.  
• Maintaining the necessary security controls over software and applications.  
• Developing procedure manuals.
• Accessing data from and transferring data to various local, state, or federal databases. 
• Preparing briefings, reports, and evaluations on system efficiency and utilization.
• Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.

The Worker should have experience/skills in:

• Automated data processing systems. 
• Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. 
• The use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. 
• Ability to operate information technology systems, to communicate effectively, and to train others. 

1. CANDIDATE SKILLS AND QUALIFICATIONS