Dutech’s Job

RATE: $30.21/hr. On W2

Assist ADMP, ACFN, SDW, SCAI & TURA Program Coordinators managing Accounts Receivables and Debt Collection. Distribute customer invoices and record payments in the Enforcement & Revenue Databases. Also, coordinate with the Office of Enforcement (ADMP), Office of General Counsel (OGC) and regional staff from the different programs to determine cases to be sent to debt collection. Prepare reports that calculate additional penalties, interest, and debt collection agency fees prior to placement. Update C&E Tracker with increased penalties and debt collection placement date.

Maintaining filing systems, archive records from prior Fiscal Years

Prepare, run, and provide Aged Receivable Reports using the Commonwealth Information Warehouse (CIW) and State Billing system

Review, reconcile, and analyse data reports for accuracy.

Confirm that cash receipts (CR’s) have been applied and are up to date.

Investigate and resolve ageing receivable issues with revenue staff and/or Comptroller’s office as needed.

Assist Program Coordinators with the processing of daily cash receipts utilizing the Lockbox CashPro Customer Decisioning Application (CDS).

Running Scan-Line Query weekly or as needed to process 3982 CDS.

Investigate and resolve receivable issues with Revenue staff and/or the Comptroller’s office as needed. Recommendations and resolutions are discussed and communicated with direct reporting management.

Scanning & mailing original invoices, past due notices, collection letters

Retrieve phone calls from the ADMP 1-800 helpline

Photocopying, scanning, and faxing

Researching Return Mail items for the ADMP, ACFN, SDW, SCAI & TURA programs

Call customers with aged receivables for the programs

Audits/data entry to Penalty C/E Tracker application

Additional Revenue Duties: Back up for maintenance of LB 3982 PDFs with correspondence for each program. Load and sort PDFS within SharePoint.

Required / Desired Skills:

• Proficient in Microsoft Office – Required, 2 years

• Database Experience – Required, 2 years

• Analytical Skills – Required, 2 years

• Computational Skills – Required, 2 years

• Strong Organizational Skills – Required, 2 years

• Strong Interpersonal Skills – Required, 2 years

• 2–5 years of office experience (state government experience a plus) – Required, 2 years