Dutech’s Job

Pay Rate: $19 – $22.70/hour + sick leave

About the Role

Join Commonwealth Print and Mail Services (CPMS), a busy, deadline-driven print and mail operation that serves Massachusetts state agencies and municipalities. The CPMS team processes high-volume mailings using multiple machines across two floors. This position will focus on operating mail inserters/sorters and maintaining accurate postal meter logs and production reports. No prior print shop experience is required – training will be provided.

Key Responsibilities

• Operate mail inserting/sorting equipment and perform light preventive maintenance (e.g., cleaning, water refills, compressed air cleaning).
• Prepare, post, and account for special deliverables (non-bulk mail) requiring custom handling.
• Process and distribute mail for customer agencies and operate postage meters.
• Accurately record meter logs and production reports manually after each job.
• Review and follow QA/QC procedures, including reading detailed job instructions (e.g., simplex/duplex).
• Maintain mailroom inventory and notify the supervisor of supply needs.
• Step into lead duties when supervisor is absent (e.g., organizing job tables and monitoring workflow).
• Ensure compliance with secure handling procedures, especially for Department of Revenue jobs.
• Provide telephone-based customer service (e.g., job status updates).
• Support a safe, organized, and productive work environment.

Work Environment

• Noisy machine room environment with constant equipment operation (headphones permitted).
• Physical job with long periods of standing and multiple daily breaks.
• High attention to detail is essential to prevent costly errors (e.g., incorrect envelopes on large jobs).
• Mistakes can result in large-scale rework (e.g., thousands of envelopes manually corrected).

Required Qualifications

• Ability to lift and/or push/pull up to 50 lbs (e.g., trays of envelopes, skids, carts).
• Consistently meet deadlines and complete tasks on time.
• Strong attention to detail to identify and correct errors before output is distributed.
• Effective verbal and written communication skills.
• Comfortable working in a fast-paced, team-oriented environment.
• Basic proficiency in Microsoft Excel, Word, and email communication (beginner/advanced beginner level acceptable).
• General computer literacy and ability to learn proprietary software (e.g., DFWorks).
• Valid Massachusetts Class D Driver’s License (required for permanent conversion).
• Willingness to undergo fingerprinting and security screening (especially for Department of Revenue work).

Desired Qualifications (Not Required)

• Experience in mailroom or office work related to incoming/outgoing mail processing (sorting, weighing, metering, etc.).
• Familiarity with operating mail machines or sorters and making adjustments.

• Only submit candidates who possess a valid Massachusetts Class D Driver’s License. This is required for permanent roles, as team members must be eligible to rotate as drivers for the department’s courier van.
• The department will provide all necessary training and is seeking individuals who are eager to learn and ask questions during onboarding.