Dutech’s Job

This position is 100% on site.

This is a customer-facing role. Please emphasize customer service experience on the resume.

Tyson University Training / Food and Beverage Temp/Tech

• Dedicated and efficient person that assists in all activities pertaining to training events, such as Tyson University and customer meetings.
• Proven experience working with food and customers.
• Sound knowledge of food health and safety regulations.
• Ability to work in a fast-paced environment.
• Self-starter with the ability to work as part of a team.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Basic responsibilities include:

• Performing basic food preparations, including washing, peeling, and cutting fruit and vegetables, seasoning and slicing meats, and preparing sauces and salads.
• Ensuring product is presented well, whether for a cutting/product presentation or a meal.
• Setting up/cleaning training and dining areas per manager instructions.
• Ensuring all tableware and chafing dishes are properly cleaned and sanitized before and after each training event.
• Taking inventory of ingredients, supplies, and equipment.
• Shopping for any additional needs.
• Loading and unloading food, tableware, equipment, and supplies before and after each training event/meeting.
• Appropriately storing clean chafing dishes, tableware, platters, supplies, and equipment after each event.
• Answering guests’ food-related questions during training/meetings and addressing concerns.

Tyson University / Product Trainings (Including Virtual Live Sessions and Customer Visits)

Prior to training start date:

• Receive and inventory product samples for the training. Each case is labelled and dated per its use during the specific training and stored properly (freezer, cooler, dry storage).
• All printable sent to print (handouts, place cards, nametags, product cards, etc.).
• Must be able to lift 25–30 pounds with ease.
• Triple check and pull all equipment/supply needs for the training (chafers, small wares, serving items, plates, platters, notepads, pens, etc.).
• Create a shopping list for any missing items.

Day prior to training start date:

• Pull all equipment and supply needs from the basement (chafer carts, platter and serving carts, beverage carts, etc.).
• Set training rooms, including moving/storing tables and chairs, cleaning tables, and setting each seat with place card, TU folder, notepad, and pen.
• Prepare a front table for handouts.
• Set a sampling room with banquet tables for chafers and heat lamps, and stock snacks and beverages.
• Organize kitchens for training needs, including serving needs for kitchen cuttings.
• Prep product and complete shopping for needed supplies and groceries.

Training day(s):

• Prep and set beverage stations, snacking stations, and products according to the kitchen team’s schedule.
• Assist in food preparation, delivery, and clean up.

Conclusion of training:

• Reset training rooms.
• Wipe down tables and counters.
• Return cleaned equipment/supplies/banners to storage.
• Clean and sanitize kitchens.
• Donate or dispose of leftover product/food supplies.
• Handle shipping and follow-up with attendees.

General Support

• Assist Training Team and Foodservice Chefs for customer meetings as needed (food shows, photo shoots, etc.).
• Support product shipping for field training as ordered by the Training Manager.
• Print and ship training materials as ordered by the Training Manager.
• Maintain and keep inventory of all equipment and frequently used supplies.
• Stock office supplies for floor 2 tower 2 as ordered by the Supervisor.
• Perform miscellaneous computer work (inventory control, distribution lists, training rosters, printed materials).
• Provide food show shipping support (major shows only).