Dutech’s Job

Key Responsibilities

• Review, analyze, and evaluate business systems, processes, and user needs.

• Translate business strategies into functional system solutions.

• Lead business process reengineering and identify new technology applications to improve operations.

• Prepare solution options, risk assessments, and financial analyses including cost/benefit, ROI, and build vs. buy.

• Develop detailed business and functional requirements documentation.

• Serve as a liaison between business users and IT teams (Architecture, Development, QA, Support).

• Participate in software development reviews and provide guidance to technical teams.

• Support and participate in unit testing, system testing, and user acceptance testing (UAT).

• Plan, organize, and manage multiple assignments to meet deadlines with high accuracy.

• Communicate effectively with technical and business stakeholders at all levels.

• Support project delivery and contribute to continuous process improvement initiatives.

Required Qualifications

• 8+ years of experience reviewing, analyzing, and evaluating business systems and user needs.

• Strong knowledge of business analysis best practices and methodologies.

• 8+ years of experience supporting or participating in SDLC activities.

• Experience with unit testing, system testing, and UAT support.

• Proven ability to plan, organize, and manage multiple priorities.

• Strong verbal and written communication skills with both business and IT professionals.

• Minimum 5 years of experience acting as an IT–Business liaison.

• Strong experience as a Data Analyst working with raw data and reporting.

Preferred Qualifications

• Experience implementing case management systems.

• Experience working with Jira or similar project management tools.

• PMP certification or project management experience is a plus.