Dutech’s Job

We are seeking a dynamic and detail-oriented Training & Development Specialist to support the design, development, and delivery of enterprise training programs for Administrative & Finance operations. The ideal candidate will have experience creating engaging learning content, facilitating training sessions, developing instructional videos, and supporting technology adoption initiatives in a professional or shared services environment.

This role will focus on training end users on financial systems, procurement tools, travel and expense platforms, budgeting applications, and compliance-related procedures while ensuring all training materials align with accessibility standards and organizational requirements.

Key Responsibilities

• Design, develop, and deliver instructor-led and asynchronous training programs for Administrative & Finance systems and processes
• Create engaging instructional materials including job aids, user guides, presentations, quick reference documents, and training manuals
• Develop instructional and asynchronous training videos using tools such as Camtasia and Articulate360
• Deliver hands-on system training for ERP platforms, procurement systems, travel & expense tools, budgeting applications, and financial systems
• Support implementation of new technologies and process improvements through effective training and change management initiatives
• Collaborate with subject matter experts (SMEs), business teams, and stakeholders to identify training needs and develop customized learning solutions
• Ensure all training content complies with Title II Accessibility Requirements and organizational standards
• Manage and upload training content to Learning Management Systems (LMS) platforms
• Track training participation, learner engagement, and training effectiveness metrics to support continuous improvement initiatives
• Facilitate workshops, virtual training sessions, webinars, and user support activities
• Assist in developing communication plans and change management strategies to support business transformation initiatives
• Provide ongoing end-user support and guidance for financial, procurement, and travel systems

Required Qualifications

• Bachelor’s degree or equivalent work experience
• 3–5 years of professional experience in training, education, instructional design, learning & development, business administration, communication, or related fields
• Strong facilitation, communication, and curriculum development skills
• Hands-on experience with video training development and asynchronous learning systems
• Experience working with Learning Management Systems (LMS) and e-learning tools
• Strong knowledge of training development platforms such as Camtasia and Articulate360
• Strong understanding of Title II Accessibility Requirements and accessible learning practices
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Teams, and Outlook
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Preferred Qualifications

• Experience working within a shared services environment
• Experience with PeopleSoft, Jaggaer, Oracle EPM, Concur, Zoom, Camtasia, and Articulate
• Experience supporting ERP systems, procurement systems, or financial applications
• Knowledge of change management and organizational training strategies