Office Administrator / Front Desk Coordinator

Key Responsibilities

• Manage daily office operations and ensure smooth and efficient office processes.
• Handle reception and front desk responsibilities, greeting and assisting staff, visitors, and vendors.
• Provide exceptional customer service through phone calls and in-person interactions.
• Perform general administrative tasks, including ordering office supplies, inventory management, filing, and organizing.
• Monitor and prioritize incoming phone calls and emails.
• Manage incoming and outgoing mail, ensuring timely entry into the in-house contact management system.
• Maintain office supplies, equipment, and services for common areas.
• Review daily temperature reports and recommend adjustments to maintain thermal comfort.
• Monitor the office reservation system and ensure staff compliance with daily check-in procedures.
• Follow up on outstanding check-ins and maintain accurate reservation rosters to support emergency evacuation protocols.
• Maintain clean, comfortable, safe, and secure office common areas.
• Coordinate and manage weekly cleaning schedules and activities.
• Serve as the primary liaison with the landlord's building management and security teams.
• Submit, monitor, and follow up on maintenance and facility work orders through the landlord's building management system.