Dutech’s Job

Administrative Support


DatePosted : 3/20/2023 10:04:15 AM

JobNumber : DTS1017174386
JobType : Contract
Skills: Customer Service, Microsoft Office,
Job Description

Administrative Support

One City Hall Square-Boston, MA

Contract until: 08/30/2022

Rate: 18.50/hr



- Demonstrated clerical or administrative work in which the major duties included customer service and/or

   computer experience in an office environment.

- Knowledge of administrative and clerical practices and procedures for evaluation.

- Knowledge of computer software programs such as Microsoft Office and Google Suite to create and edit


- Ability to plan, organize and process a high volume of work in a timely manner.

- Ability to effectively communicate orally and in writing

- Ability to identify and resolve problems according to accepted procedures.

- Ability to exercise good judgment, exercise discretion and maintain confidentiality, and focus on details as

   required by the job.

- Serves as lead primary processor and oversees processors for the required population (city employees,

   covered contractors, and volunteers) in reviewing, validating, and recording vaccination weekly testing

   requirements through Servicenow Case Management Platform.

- Reviews and validates submitted Vaccination Documentation according to established procedures.

- Makes appropriate determination of vaccine status for required population and updates records accordingly.

- Establishes/administers a testing schedule for the population required to undergo regular weekly testing.

 - Tracks compliance with testing schedule and notifies departments of individuals that have failed to maintain


- Escalates issues to appropriate personnel for resolution when appropriate.

- Maintains files, records, or logs as required.

- Performs related duties as required.




Required / Desired


of Experience

Customer Service